This created major issues:
1
Delays in patient discharge due to manual billing
Manual billing slowed down the discharge process, causing long wait times for patients and staff.
2
Duplicate data between departments (reception, pharmacy, accounts)
Different departments maintained separate records, leading to repeated data entry and frequent mismatches.
3
Inaccurate financial reports and tax summaries
Errors in manual calculations resulted in unreliable financial statements and compliance issues.
4
Lack of patient history visibility for doctors
Doctors couldn’t access complete medical histories, affecting decision-making and treatment accuracy.
